Operational Terms

  • All estimates are subject to the following our Terms and Conditions of Sale
  • Minimum Booking – 10 hour shift
  • Overnight stays are charged at £140. London stays or urgent requirements may attract higher rates
  • Roll out programmes are invoiced weekly
  • Our estimate assumes clear access to all working areas
  • Labour time owing to site delays outside of our control will be chargeable
  • Our estimate assumes all signage is delivered in full, undamaged and installed in a single visit
  • Our estimate is based on the scope and information provided at time of estimate and is subject to change on receipt of alternative information
  • Parking costs, toll charges and congestion charges are charged at time of invoice
  • Our estimate allows for connection of the signage to existing electrical supplies within 3m of the sign location
  • Standard fixings are supplied by Perfectionist Projects but our estimate assumes bespoke fixings will be supplied by the client
  • Estimates for digging assume soft dig unless stated otherwise
  • Labour time owing to site delays resulting from survey errors outside of our control will be chargeable
  • Return site visits resulting from errors or delays outside of our control will be chargeable
  • Work at height may be aborted in extreme weather conditions and our time is still chargeable
  • Our estimate has assumed that manufacturing methods ensure panel sizes and weights will be in accordance with manual handling regulations and powered access equipment limitations, if excessively sized or weighted panels are supplied and additional labour is required to fit signs into position, or abortive time or return visits are required, these will be chargeable
  • Our time will be charged if works are aborted as a result of incorrect powered access equipment being supplied
  • Our engineers are not permitted to drive powered access equipment on public highways
  • Surveys by lone workers will be carried out from ground level and ‘at height’ measurements will be approximate
  • Engineers carry mobile scaffold towers and can work to a maximum of 6m platform height, additional lifts may be hired additionally if considered safe to do so after completion of a Working at Height checklist and Clearance Certificate, and are chargeable
  • Engineers need to be able to offload product and kit within a reasonable distance from installation position, if this is not possible we will endeavour to park avoiding parking fines, in the event a parking fine is incurred this may be passed onto the client if no other parking options were open to the engineer. We will take a view on time spent to park a further distance from site or incur a parking fine and take the most viable option
  • Clear Access to fixed scaffolding is the responsibility of the client and if works are aborted because scaffolding access is not free or in accordance with H+S guidelines, the aborted works are chargeable
  • Our minimum charge of £400 allows for a ten hour shift by a two man team, in hours, including travel to and from site. Hours over ten hours will be charged as detailed on our rates card
  • Our minimum charge of £250 allows for a ten hour shift by a one man team, in hours,     including travel to and from site. Hours over ten hours will be charged as detailed on our rates card
  • Estimates are based on using our most local engineer to the address given on the enquiry. Labour is booked on a first come, first served basis and if the most local engineer at time of instruction is not available it may result in a revision of the estimate
  • Our engineers will only fit signage to substrate that is in a good condition and capable of upholding the sign, time taken to arrange or install replacement substrate will be chargeable

Cancellation Policy

Labour is booked on a first come, first basis against written instruction to proceed. In the event a booking is cancelled less than 24 hours before the start of a shift our minimum charge for the shift booked will apply if we are unable to allocate the labour to other works.

Waste

In the event that we incur costs to dispose of waste product or packaging these costs will be chargeable.

Invoice Queries

Invoice queries need to be raised within 7 working days of receipt of invoice.